× Joomdle 1.0 Installation

New Joomla/Joomdle User not in Moodle

11 months 2 weeks ago
fredc15
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New Joomla/Joomdle User not in Moodle #1
I am using a fresh Joomla install 3.8.8 and installed Joomdle. My moodle install is on the same domain and the system check is showing all green checks. I am using community builder for user management and registration.

When I register a new user through cb register, they can access Joomla with no problem and in Joomdle users, there is a green check for Joomla Account and Moodle Account.

When I search for the new user in Moodle, they are not found. When I try to access moodle directly with the new user, it cannot access either.

Do I need to use the Joomdle community builder plugins?
11 months 2 weeks ago
Antonio Durán
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New Joomla/Joomdle User not in Moodle #2
> in Joomdle users, there is a green check for Joomla Account and Moodle Account.

And for Joomdle user?

>When I search for the new user in Moodle, they are not found.

Search for him by username, not name

> Do I need to use the Joomdle community builder plugins?

Not for normal user sync....I think. Specially if you say user has been created in Moodle (as shown by green tick)

You can try creating a new user from normal users page in backend, and check the results.
11 months 2 weeks ago
fredc15
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New Joomla/Joomdle User not in Moodle #3
Thanks for the quick reply Antonio.

in Joomdle there was only a green check for Joomla Account and Moodle Account not for Joomdle User

When I searched for the user by every way possible I could not find the user. Plus the login details worked for Joomla but not for Moodle.
11 months 2 weeks ago
Antonio Durán
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New Joomla/Joomdle User not in Moodle #4
As I said in last post, try this:
You can try creating a new user from normal users page in backend, and check the results.
11 months 2 weeks ago
fredc15
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New Joomla/Joomdle User not in Moodle #5
thanks for the reply.

I created a new user from the backend (community builder) The user has all three green checks in joomdle (joomla account, moodle account, joomdle user). The user can login to Joomla, but is not found in Moodle.

Again thanks for helping to resolve this.
11 months 2 weeks ago
Antonio Durán
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New Joomla/Joomdle User not in Moodle #6
> I created a new user from the backend (community builder)

Do it again from normal Joomla user page, not CB.

> The user can login to Joomla, but is not found in Moodle.

That does not make sense: if ticks are shown, user must be in Moodle.
11 months 2 weeks ago
fredc15
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New Joomla/Joomdle User not in Moodle #7
I re-activated allow joomla registration, and then created a user from the normal joomla add user. Again, the user had all green checks in Joomdle but the user cannot login to moodle and is not found in moodle.
11 months 2 weeks ago 11 months 2 weeks ago by fredc15.
fredc15
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New Joomla/Joomdle User not in Moodle #8
I figured it out. The joomdle plugin was not activated. I activated it and plugged in the token info and it work.

Follow up question is: How can I have people auto register into different courses based on registration?
11 months 2 weeks ago
Antonio Durán
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New Joomla/Joomdle User not in Moodle #9
Great.

As for your question, you could:
- Use Payplans to sell plans, each having different courses attached
- Use the course groups componet/plugin to assign different courses to each group. Then you would need to use some Joomla extension that lets you pick group on user register
11 months 2 weeks ago
fredc15
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New Joomla/Joomdle User not in Moodle #10
thanks Antonio.... All is working perfectly now