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Shop / e-Commerce Integration
Enrolment delay, using Hikashop
5 years 11 months ago
5 years 11 months ago by Justin.
Topic Author
Enrolment delay, using Hikashop #1
Hi
I am needing some advice, we are currently selling a voucher to our clients that allows their employees to checkout the course and pay using the voucher code, the problem not is this.
Since the voucher code essentially gives them a 100% discount, Hikashop does not need to re-direct them to a payment screen as a result as soon as the person clicks "Finish" during the checkout process Joomdle starts enrolling them in the courses they have selected (all of this works fine) the problem is this due to the slight delay and people's impatience they keep clicking the Finish button because they think the system is not responding, as a result they end up creating multiple copies of the order, but the real problem comes in with the fact that each time they click "Finish" the system tries to process the request. Basically if enough people click the "Finish" button enough times it effectively grinds the entire website to a halt.
Is there any way to Process enrollment after click "finish" rather than on click "finish"
I am needing some advice, we are currently selling a voucher to our clients that allows their employees to checkout the course and pay using the voucher code, the problem not is this.
Since the voucher code essentially gives them a 100% discount, Hikashop does not need to re-direct them to a payment screen as a result as soon as the person clicks "Finish" during the checkout process Joomdle starts enrolling them in the courses they have selected (all of this works fine) the problem is this due to the slight delay and people's impatience they keep clicking the Finish button because they think the system is not responding, as a result they end up creating multiple copies of the order, but the real problem comes in with the fact that each time they click "Finish" the system tries to process the request. Basically if enough people click the "Finish" button enough times it effectively grinds the entire website to a halt.
Is there any way to Process enrollment after click "finish" rather than on click "finish"
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5 years 11 months ago
Enrolment delay, using Hikashop #2
Hi Justin.
It seems the problem in this case is with Hikashop not disabling the Finish button once is clicked, right?
I checked my installation to test, and I can see the button being disabled as soon as I click it, so even if I am impatient, I cannot click it again.
Maybe you have a custom layout that is not doing this?
It seems the problem in this case is with Hikashop not disabling the Finish button once is clicked, right?
I checked my installation to test, and I can see the button being disabled as soon as I click it, so even if I am impatient, I cannot click it again.
Maybe you have a custom layout that is not doing this?
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5 years 11 months ago
Topic Author
Enrolment delay, using Hikashop #3
You are correct it was a Hikashop Issue my site was set to use the Legacy checkout.
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