× Shop / e-Commerce Integration

Enrolment issue through joomdle

10 months 2 weeks ago
fyer51
Posts: 15
More
Topic Author
Enrolment issue through joomdle #1
Hi,

I am having an issue with the enrolment method. I have created a user and purchase a product by logging in.
Order placed, but the user is not getting enrolled in that course. I have tried all possible changes that I can make with the joomdle plugin but didn't get any success. I am using:-
Moodle:-3.4.1
Joomla:- 3.5.1
Joomdle:- 1.2.1
My site's frontend is Joomla and backend is Moodle

Please help me to resolve this issue.

Thanks.
10 months 2 weeks ago
Antonio Durán
Posts: 6927
More
Enrolment issue through joomdle #2
10 months 2 weeks ago
fyer51
Posts: 15
More
Topic Author
Enrolment issue through joomdle #3
ok sure
10 months 2 weeks ago
fyer51
Posts: 15
More
Topic Author
Enrolment issue through joomdle #4
Hello Antonio
I checked everything looks like fine, but enrollment still not working
10 months 2 weeks ago
Antonio Durán
Posts: 6927
More
Enrolment issue through joomdle #5
Ok, so you have 2 Joomdle-VM related plugins installed and enabled (aside from the profile one, that is not related), correct?

Please try changing order to pending and then back to confirmed in VM backend, to see if that triggers enrolments, or if you get any errors.

Finally, how are you checking enrolments? Please check in Moodle, enrolled users course section, to confirm that users are not being enroled with a future start date.
10 months 2 weeks ago
fyer51
Posts: 15
More
Topic Author
Enrolment issue through joomdle #6
Hello Antonio

Thanks for reply
Here is screenshot of all joomdle plugin installed on my site and I am sending you screenshot for joomdle shop configuration page.
For the order status changing, let me try I will let you know about that.

www.aviationcontinuinged.com/Screenshot1.png k
www.aviationcontinuinged.com/Screenshot2.png k

Thank you
Deepak
10 months 2 weeks ago
fyer51
Posts: 15
More
Topic Author
Enrolment issue through joomdle #7
Hi,

I have tried changing order to pending and then back to confirmed in VM backend, but still didn't get any output
The user is still not enrolled in the course. No purchased course is showing to the user's dashboard.

Thanks.
10 months 2 weeks ago
Antonio Durán
Posts: 6927
More
Enrolment issue through joomdle #8
Looking at second screenshot, I see that you have not selected a courses category in Joomdle configuration in Joomla.
You need to select a VM category there. Then, when you create a new course product in Joomdle->Shop, it will be placed in that category. You need to keep it in that category for enrolments to work.
You can unpublish the category, and have the product in other categories too, but you still need to keep it in its original category, as that is what Joomdle uses to know that the product is a course.

If you already created course products, you willl need to manually add them to the category you configure in Joomdle.
10 months 2 weeks ago
fyer51
Posts: 15
More
Topic Author
Enrolment issue through joomdle #9
We already have all the categories added in our VirtueMart but it still didn't show in joomdle as shown in screenshot 2 in the above message.
Please tell me how to show categories in joomdle.
10 months 2 weeks ago
Antonio Durán
Posts: 6927
More
Enrolment issue through joomdle #10
If categories are not shown in dropdown, it is possible that you are running an older version of the Joomdle Virtuemart integration plugin. Please download and install current one and test.
Cron Job Starts