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Can't connect to Joomla

1 week 5 days ago
robato
Posts: 21
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Can't connect to Joomla #1
Hi,
I have used Joomdle for some time and now I've installed a firewall (sitelock) on my website and now Joomla and moodle has lost connection.

System health check says:
Joomla cannot connect to Moodle
Moodle cannot connect to Joomla
Received empty response from Moodle

The provider of the firewall says that Joomla and Moodle are trying to establish a connection on a port that isn't allowed by the firewall. Does Joomdle use any ports?

Any other ideas what could cause this problem?
1 week 5 days ago
robato
Posts: 21
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Can't connect to Joomla #2
When I run this test
You may also want to visit: http::/yoursite.com/index.php?option=com_joomdle&task=ws.server&format=xmlrpc
I get the following message:
XML-RPC Error (1): Invalid token:
1 week 5 days ago
Antonio Durán
Posts: 6838
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Can't connect to Joomla #3
Joomdle uses HTTP/HTTPS ports, nothing else.

I have never used SiteLock, so I cannot give you much info.
Looking at the system check erros you have, it seems firewall is forbidding connections from server to itself.
1 week 4 days ago
robato
Posts: 21
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Can't connect to Joomla #4
Test
1 week 4 days ago
robato
Posts: 21
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Can't connect to Joomla #5
Thanks for your reply,

According to the provider of Sitelock the firewall doesn't affect internal traffic.

I tried to update the plugin in Moodle and it produced the following error message, does it matter in this issue?

File Attachment:

File Name: Debuginfo.docx
File Size:16 KB
Attachments:
1 week 4 days ago
Antonio Durán
Posts: 6838
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Can't connect to Joomla #6
> According to the provider of Sitelock the firewall doesn't affect internal traffic.

Disable it, and then go to system check to be sure it is the firewall causing the issues.


As for the error: which version did you have and which version are you trying to install?
Anyway, this error is not related to system check problem.
1 week 2 days ago
robato
Posts: 21
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Can't connect to Joomla #7
I had version 1.0.8 and I'm trying to install 1.2.3.
1 week 15 hours ago
Antonio Durán
Posts: 6838
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Can't connect to Joomla #8
It's weird that these keys are already in the database...
You can try executing this SQL in moodle database before upgrading:
delete  mdl_config_plugins  WHERE plugin='auth/joomdle';

You may need to enter Joomdle config in Moodle again after upgrade, because of previous SQL.
6 days 14 hours ago
robato
Posts: 21
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Can't connect to Joomla #9
Hi,
I excecuted that command and got this error:

Error

Statistical analysis:

2 errors found during analysis.

Unexpected keyword. (near "WHERE" at position 27)
Okänd uttryckstyp. (near "WHERE" at position 27)

SQL-query:

delete mdl_config_plugins WHERE plugin='auth/joomdle'

MySQL said: Documentation
#1064 - You have an error close to 'WHERE plugin='auth/joomdle'' på rad 1
6 days 1 hour ago
Antonio Durán
Posts: 6838
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Can't connect to Joomla #10
Sorry, SQL was wrong. Put "FROM" between delete and mdl_config_plugins.