Social Extensions Integration

Profiles not syncing

  • michaelhermary
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10 years 5 months ago #1 by michaelhermary
Profiles not syncing was created by michaelhermary
Joomla 3.4.5, Joomdle 0.95, Moodle 1.9. Single sign on/off works, but only the user's first name gets synced over to moodle - not their last name/city/country. Any idea why that might be?

I've enabled "Auto create Moodle users" in Joomla and "Sync users to Joomla" in Moodle and the new user has his auth method set to "Joomdle".

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10 years 5 months ago - 10 years 5 months ago #2 by Chris
Replied by Chris on topic Profiles not syncing
For that to work properly you will need to enable the plugin corresponding to the Joomla extension you are integrating with ie social extension, shop, etc. Also you will need to specify the source for the additional data in your Joomdle configuration.

Note: I have moved this post to the 3rd party integration forum
Last edit: 10 years 5 months ago by Chris.

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10 years 5 months ago #3 by michaelhermary
Replied by michaelhermary on topic Profiles not syncing
Thanks Chris, yes, I had already enabled the "Joomdleprofile - Joomdle Virtuemart profile" plugin (is that the right one?) and set the additional data source to "Virtuemart" in the Joomdle configuration, although I left the additional fields blank (screenshot attached). Are there any other steps? Do I need to set up mappings?

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10 years 5 months ago #4 by Antonio Durán
Replied by Antonio Durán on topic Profiles not syncing
Yes, you will need to create mappings for any info you want to sync.
By default, only name and email are synced.

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10 years 5 months ago #5 by michaelhermary
Replied by michaelhermary on topic Profiles not syncing
I'm not even getting name or email synced at this point. Nothing is coming over to moodle. Any ideas?

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10 years 5 months ago #6 by Antonio Durán
Replied by Antonio Durán on topic Profiles not syncing
Check your system check. Usually this indicates an error in communication from Joomla to Moodle.

Or do you mean user is not created in Moodle at all?

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10 years 5 months ago #7 by michaelhermary
Replied by michaelhermary on topic Profiles not syncing
The 'Moodle to Joomla HTTP connectivity' has a red X, but everything else is green.

The username is brought over to Moodle and a user is created, but with no name or email address.

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10 years 5 months ago #8 by Antonio Durán
Replied by Antonio Durán on topic Profiles not syncing
That's weird... last check is ok? Usually what you describe happens when Moodle to Joomla connectivity is not working at the web services level.

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10 years 5 months ago #9 by michaelhermary
Replied by michaelhermary on topic Profiles not syncing
Ya, Joomdle Web Services is fine. What else could it be?

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10 years 5 months ago #10 by Antonio Durán
Replied by Antonio Durán on topic Profiles not syncing
I don't know... I have only see that behaviour when Joomdle web services are failing.

Try disabling the additional data source, and creating a user, to see if you get the same result.

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