names and e-mail addresses are blank in moodle

I've just finished a clean install of Joomla, Moodle, and Joomdle. Everything seems to be working, but...

Users are able to create accounts via Joomla. There are corresponding accounts in Moodle, but the first name, surname, and e-mail address fields are blank. (As are all the rest, but I don't care about them at this point.) I can see the username by editing the row in the Moodle Bulk User List.

What do I need to fix?

Thanks.

--David

Hi,

Is everything all right in system check?
What additional data source have you configured?

The last line of the system check, Joomdle Web Services shows failure (red "X") with the message "Received empty response from Moodle".

I have not explicitly set up any additional data sources. Should I do that in Joomla or Moodle, and what should I do?

Is there documentation I should be reading? Or should I just go read the code?

Thanks!

Hi.

If system check is failing, is normal that things are not working.

Docs are at:
joomdle.com/wiki

As for your error: this usually menas there is some restriction preventing Joomla to connect with Moodle.
If you are on shared hosting with both moodle and joomla on the same domain, best chance is that they have some restriction in place to not allow connection from the host to itself.
You should ask them if that is the case.

I've read everything on the wiki...

I did have some trouble with the XMLRPC trusted hosts, but thought I'd found settings that work.

This is more subtle than a complete failure of communication between the applications. When a user creates a new account on Joomla, Joomdle does create an account on Moodle. But the name and e-mail address fields don't get populated.

Are there log files somewhere that detail the handshaking between Joomla and Moodle?

Are you sure it is created in Moodle when it is registered?
Or is it created when the user makes first logging?

This make the difference, as the first would imply that web services are working and the second wout mean the oppposite.

There are no loggings for the process.

I forgot to say that the best way to know if any web services are working is publish the courses module and see if it list the moodle courses.

No, I don't know the exact sequencing of account creation and logins. This started as an absolutely clean install; I asked some test users to go to the Joomla site and create accounts. I doubt that they went any further as there is no content anywhere yet. Is there some way I can test this?

Following the comment in another thread ( www.joomdle.com/en/forum/18-r025-support...response-from-moodle ), I pointed my browser at moodle/mnet/xmlrpc/server.php. (The browser is running on my laptop; Joomla, etc., is on a hosting provider's server.) If I try it without adding my laptop's IP address to the list of trusted XMLRPC hosts in Moodle, I get "faultCode 7021 faultString The transport method you are trying to use is not permitted.". If I add the laptop's IP address, I get "faultCode 713 faultString Unable to locate function, or function prohibited for RPC.".

Thanks!