HTTPS connectivity is not working

We installed the Joomla latest version and Moodle 3.2 version.
Also we installed the joomdle latest version.

While configuring the Joomla to Moodle connection http is working properly [System Check] but if we changed that setting into https it's not working [System Check].

There is no issue with the server side ssl, because in that same server the https is working properly with some other applications.

Please advice on it !!!

Hi.

Is this a valid certificate? ie: not a custom one not backed by a CA?
Also, which error do you get when you enable https?

hi,
This is a valid certificate provided by amazon, it has a validity till AUG 2018.

Please find the attached image for error message

Did you change Moodle config to use https URL?
But it seems it is not even able to open the connection test script on Moodle side, so that's probably not the problem.

Check raw replies files to see if you can get any more info:
www.joomdle.com/wiki/System_health_check#Raw_replies

Hi,

We changed the config file too, and moodledata/temp/joomdle_system_check.xml file has giving

<?xml version="1.0" encoding="UTF-8"?>
<methodResponse>
<params>
<param>
<value>
<string>It works</string>
</value>
</param>
</params>
</methodResponse>

Check the other file, the one in Joomla side.
Delete current file and test again to be sure it is not there from previous run without https.
Then attach file instead of pasting please.

Hi,

After configure with https raw files are not giving any information(empty), but with http, rawfiles are having the joomdle connection details.

Yes, that's what I guessed.

So, it seems there is a connection problem, and server cannot connect to itself via https.
To confirm this you can create 2 simple php scripts:
one just with something like: echo "TEST";
The other one just a file_get_contents call to the URL of first script.
I guess it will work if you use http, and not work if you use https.

Hi,

Issue has been resolved, problem with DNS, we have ssl with loadbalancer, after adding localhost entry with loadbalance ip address problem was resolved.

Thank you

Great, to know it is working thanks for letting us know about the solution.