Joomdle 1.0 Installation

[Solved] Error Web service function 'unknown' called.

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10 years 8 months ago - 10 years 8 months ago #1 by Mario
[Solved] Error Web service function 'unknown' called. was created by Mario
Hi guys,

I need assistance please with the following error which is in the Moodle log. I'm not sure how to resolve this:

11 Aug, 08:04 Joomdle Connector - System System Web service function called The web service function 'unknown' has been called. ws

Thank you.
Last edit: 10 years 8 months ago by Chris.

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10 years 8 months ago #2 by Antonio Durán
Replied by Antonio Durán on topic Error: The web service function 'unknown' has been called.
Hi.

Thanks for the info. I hadn't noticed this before, but I can see it in my logs too.
I will try to find the problem and get back to you soon.

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10 years 8 months ago #3 by Mario
Replied by Mario on topic Error: The web service function 'unknown' has been called.
Any news on this Antonio? Thanks

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10 years 8 months ago #4 by Antonio Durán
Replied by Antonio Durán on topic Error: The web service function 'unknown' has been called.
You don't need to worry about this: it is just that Moodle is not logging the right function name, and so it sets "unkown".
When it is fixed, it will say "joomdle_list_courses" instead of unknown, for example.

I checked this yesterday a bit, but I could not yet understand how this can be set right in the Joomdle plugin.

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10 years 8 months ago #5 by Mario
Replied by Mario on topic Error: The web service function 'unknown' has been called.
Thanks Antonio, I'm trusting it's ok then.

The reason I also asked is, there is a certain course in moodle that gave a "XML-RPC Error (404): Unknown error" to a student trying to register for a specific course through the Joomla website. I'm not sure if I should be a moodle support issue either.

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10 years 8 months ago #6 by Antonio Durán
Replied by Antonio Durán on topic Error: The web service function 'unknown' has been called.
That 404 error is caused by Joomdle.
If you can replicate it, you should enable debugging in Moodle to get more info about the error.

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10 years 8 months ago #7 by Mario
Replied by Mario on topic Error: The web service function 'unknown' has been called.
Would you be able to suggest a method to replicate, without actually purchasing a course? When I establish this, I will put the site into debug mode and try replicate.

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10 years 8 months ago #8 by Antonio Durán
Replied by Antonio Durán on topic Error: The web service function 'unknown' has been called.
You can try changing order status in backend.

If it is only a course giving problems, I would bet that you manually modified its SKU.

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10 years 8 months ago #9 by Mario
Replied by Mario on topic Error: The web service function 'unknown' has been called.
Hi Antonio, is there any way I could give you a temporary login to assist? I honestly cannot see any field indicating a SKU. I see course ID which after checking, matches the moodle back-end ID.

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10 years 8 months ago - 10 years 8 months ago #10 by Mario
Replied by Mario on topic Error: The web service function 'unknown' has been called.
Hi Antonio, as I typed my previous post coincidentally the client found out that there was a mimatch on the SKU code which they entered incorrectly. You were right!! Thank you very much for your support!

Please ignore my previous post.
Last edit: 10 years 8 months ago by Mario.

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