Joomdle 1.0 Installation

XML-RPC Error After Installation

  • Adam Jacobi
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9 years 7 months ago #1 by Adam Jacobi
XML-RPC Error After Installation was created by Adam Jacobi
I always follow directions when installing extensions on sites I manage, and carefully followed all the steps to install Joomdle. However, I kept getting this "white screen" error in Joomla: XML-RPC Error (23000021): Access control exception | ERRORCODE: accessexception

This seemed to happen when logging in/out, editing my profile, etc. Some of these errors were in Community Builders, while others were with the site in general.

It might have to do with cookies settings, but after trying a number of different things, I was able to eliminate the error by disabling the Joomla plugin, User hooks - Joomdle.

Joomdle Version: 1.0.7 | Joomla Version: 3.6.2 | Moodle Version: Moodle 3.1.1 (Build: 20160711)
PHP Version: 7.0.10 | XML-RPC Version: xmlrpc-epi v. 0.51
I should note -- I operated Joomla and Moodle side-by-side for a year, so, I want to sync the users, but I'm a bit nervous considering the other problems I had.

Please let me know if you need additional information to continue to diagnose the problem. Thank you for your help! :)

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9 years 7 months ago #2 by Antonio Durán
Replied by Antonio Durán on topic XML-RPC Error After Installation
Hi.

How is your Joomdle system check?

The accessexpection error message is from Moodle and indicates a lack of capabilities.

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  • Adam Jacobi
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9 years 7 months ago #3 by Adam Jacobi
Replied by Adam Jacobi on topic XML-RPC Error After Installation
I knew I forgot to include something in my original message! System check was totally fine-- all green!

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9 years 7 months ago #4 by Adam Jacobi
Replied by Adam Jacobi on topic XML-RPC Error After Installation
Also, please change my username here to adamjacobi instead of my email address. Thank you.

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9 years 7 months ago #5 by Antonio Durán
Replied by Antonio Durán on topic XML-RPC Error After Installation
Ok, I've changed your username.

As for your problem: if access control exception only shows in some pages, it must be a different issue.

If you want you can send access info and testing instruction to reproduce the problem to antonio at joomdle.com email address, and I will take a quick look in case I see something.

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9 years 7 months ago #6 by Adam Jacobi
Replied by Adam Jacobi on topic XML-RPC Error After Installation
Will do. On the forum here, my username still shows as my email. :( I don't want everyone having my email address.

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9 years 7 months ago #7 by Antonio Durán
Replied by Antonio Durán on topic XML-RPC Error After Installation
That's because your name was your email too. I've changed it too now, so it does not show up.

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