Suddenly Joomdle Web Service is not working!

Hi Joomdle Team,

Yesterday my website works fine with Joomla 3.8.7 + Joomdle 1.2 + Moodle 3.4.2 (Build: 20180319) and suddenly after my client advise, some users can not log into moodle. I checked all the joomdle services and the Joomdle Web Services says: It seems that the Joomla URL is not correct in the Joomdle authentication plug-in list in Moodle. I didnt change anything in Joomla or Moodle. I checked the xmlrpc url (index.php?option=com_joomdle&task=ws.server&format=xmlrpc) and it returns: XML-RPC Error (1): Invalid token:

How could I restore the Joomdle Web Service?? My site is running with many users that are trying to log into moodle and can do it.

Thanks in advanced.

Hi.

You can check Moodle raw reply as described here:
www.joomdle.com/wiki/System_health_check#Raw_replies

You need to chek file:
moodledata_folder/temp/joomdle_system_check.xml

If you don't see anything strange there you can post it in case I do.

Hi Antonio,

I checked both folders and no one give me some info about the problem. In Joomla administrator/logs/joomdle_system_check.xml there are this code:
But in moodledata/temp/joomdle_system_check.xml the file is empty.

Any ideas?

If file is empty, it means reply from Joomla is blank.
Do you have any security software installed in Joomla? If so try disabling it.

If you cannot get it to work, you can send us an email with details to antonio at joomdle and I will try to take a look, in case I seen something strange.