× Joomdle 1.0 Installation

system check failed

1 year 4 months ago 1 year 4 months ago by skyfranky.
skyfranky
Posts: 6
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system check failed #1
Hi

I follow the document to setup, but system check failed for Joomdle Web Services & HTTP connectivity:
www.screencast.com/t/Ur8amHvya k

XML-RPC Error (1): Invalid token:
www.mysite.com/index.php?option=com_joom...server&format=xmlrpc k
I checked the token is correctly input.

JOOMLA: www.mysite.com k (latest ver joomla)
MOODLE: www.mysite.com/lms/ k (Moodle 3.6.2)

joomla_folder/logs/joomdle_system_check.xml
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access /lms/webservice/xmlrpc/server.php
on this server.</p>
<p>Additionally, a 403 Forbidden
error was encountered while trying to use an ErrorDocument to handle the request.</p>
</body></html>
It seems the Joomdle auth plugin is not enabled in Moodle
>>ENALBED ALREADY
www.screencast.com/t/JP1a7mtkL4 k

Something is wrong with Joomdle Web Services setup
Something went wrong setting up Joomdle web services in Moodle. Try visiting Notifications page in Moodle Admin->Notifications.
If you get database errors with duplicate keys, try starting over by removing the offending rows/table. Execute these queries in your Moodle database:
>>NO ERRORS

Moodle Network authentication is not enabled in Moodle
You must enable the Moodle Network auth plugin in Moodle Admin->Users->Authentication->Manage Authentication.
>> THERE is NO such plugin
www.screencast.com/t/JP1a7mtkL4 k

Joomla URL is not configured in Joomdle auth plugin in Moodle
You need to enter Joomla URL in Joomdle auth plugin configuration, in Moodle Admin->Users->Authentication->Joomdle
>> It's set to www.mysite.com k

Check Joomla multi-language configuration and enter appropiate parameters in Moodle side if necessary
Check any mod_security rules that may deny XMLRPC traffic
Disable any Joomla security extensions you may have installed
>> DISABLED ADMINTOOLS ALREADY

Disable any Joomla SEF extensions you may have
>> USING JOOMLA DEFAULT SEF ONLY.

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1 year 4 months ago
Antonio Durán
Posts: 7131
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system check failed #2
Hi.

This seems to be the problem:
joomla_folder/logs/joomdle_system_check.xml
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access /lms/webservice/xmlrpc/server.php
on this server.</p>

Try opening in the browser: yoursite.com/lms/webservice/xmlrpc/server.php

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1 year 4 months ago
skyfranky
Posts: 6
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Topic Author
system check failed #3
Hi
when I open
www.yoursite.com/lms/webservice/xmlrpc/server.php k

it will always redirect to below url, and nothing shown.
www.yoursite.com/lms k

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1 year 4 months ago
Antonio Durán
Posts: 7131
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system check failed #4
It seems something is preventing access to that URL, which is needed for Moodle web services,as the message indicates:
You don't have permission to access /lms/webservice/xmlrpc/server.php
on this server.

If you don't know what can cause this, you may want to ask your hosting provider, as they might be able to give you the reason.

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1 year 4 months ago
skyfranky
Posts: 6
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Topic Author
system check failed #5
I put a test.html in that folder to test access right, and it works correctly. so this is not file and folder access permission issue.
www.mysite.com/lms/webservice/xmlrpc/test.html k

this is openning /lms/webservice/xmlrpc/server.php , it redirects to /lms/
what causing the redirection?

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1 year 4 months ago
Antonio Durán
Posts: 7131
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system check failed #6
I don't know. Something's wrong with your host and/or your Moodle.
This is what you should get:
moodle.org/webservice/xmlrpc/server.php k

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1 year 4 months ago
skyfranky
Posts: 6
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Topic Author
system check failed #7
There is no error, just redirect. Very hard to troubleshoot. any way to narrow down the issue?

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1 year 4 months ago
Antonio Durán
Posts: 7131
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system check failed #8
I would contact hosting provider and point them to the file to see if they can help.

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7 months 3 weeks ago
skyfranky
Posts: 6
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Topic Author
system check failed #9
Hi

after months, I installed the latest joomdle to see if this issue fixed, but still the same. I really want to subscribe your plugins, and but could not get it working.

www.screencast.com/t/eGkUOdxo k

can you help please?

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7 months 3 weeks ago
Antonio Durán
Posts: 7131
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system check failed #10
Hi.

I am sorry, but I cannot help anymore from here.

From the logs giving 403 errors, it seems you have some problems with your Moodle installation. You can ask your hosting provider why you are getting those, so you can fix it. Maybe permissions are wrong in your installation and files are not readable?

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