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Joomdle 2.x Installation
Suddenly getting: Joomdle Web Services - Received empty response from Moodle
6 months 2 hours ago
Topic Author
Suddenly getting: Joomdle Web Services - Received empty response from Moodle #1
I haven't made any changes to joomdle in joomla or moodle and I just started getting this error: Joomdle Web Services - Received empty response from Moodle
I can no longer login to the frontend of the joomla website. I am not sure where to start looking. We use admin tools and use cloudflare for dns. I have looked through the logs and don't see anything that would be blocking this connection.
Any suggestions on where to start looking in cloudflare or where to get and additional details about this error would be greatly appreciated.
I can no longer login to the frontend of the joomla website. I am not sure where to start looking. We use admin tools and use cloudflare for dns. I have looked through the logs and don't see anything that would be blocking this connection.
Any suggestions on where to start looking in cloudflare or where to get and additional details about this error would be greatly appreciated.
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6 months 1 hour ago
Suddenly getting: Joomdle Web Services - Received empty response from Moodle #2
Hi.
Empty response usually means that Joomla cannot connect to Moodle...are any other checks failing? If so, you can try using wget in a SSH session to try to fetch Moodle home page from the Joomla server, to see if you get any additional information.
Connection problems can be caused by DNS issues or security measures.
Also double check that web services and REST are enabled in Moodle.
Empty response usually means that Joomla cannot connect to Moodle...are any other checks failing? If so, you can try using wget in a SSH session to try to fetch Moodle home page from the Joomla server, to see if you get any additional information.
Connection problems can be caused by DNS issues or security measures.
Also double check that web services and REST are enabled in Moodle.
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6 months 38 minutes ago
Topic Author
Suddenly getting: Joomdle Web Services - Received empty response from Moodle #3
Yes.
Moodle to Joomla HTTP connectivity - Moodle cannot connect to Joomla
for the wget in ssh, would it just look like this: wget ourwebsite.com/lms k - if that is the full path to the Moodle homepage?
Moodle to Joomla HTTP connectivity - Moodle cannot connect to Joomla
for the wget in ssh, would it just look like this: wget ourwebsite.com/lms k - if that is the full path to the Moodle homepage?
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5 months 3 weeks ago
Suddenly getting: Joomdle Web Services - Received empty response from Moodle #4
> for the wget in ssh, would it just look like this: wget ourwebsite.com/lms k - if that is the full path to the Moodle homepage?
Yes, but that should work, looking at the system check (Joomla to Moodle connectivity is ok).
So, it seems the problem is different. Check Moodle for Web services and REST. If that's fine, it could be some security piece cutting Joomdle web services....it could be cloudflare for example, check its logs.
Yes, but that should work, looking at the system check (Joomla to Moodle connectivity is ok).
So, it seems the problem is different. Check Moodle for Web services and REST. If that's fine, it could be some security piece cutting Joomdle web services....it could be cloudflare for example, check its logs.
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5 months 3 weeks ago
Topic Author
Suddenly getting: Joomdle Web Services - Received empty response from Moodle #5
Thank you for pointing me in the right direction. It turned out to be an ssl issue on the server, so now the web services check mark is green and I can login to joomla.
However, it still does not log me into moodle, as it did before I had the security issue.
Any ideas on how to troubleshoot this issue?
However, it still does not log me into moodle, as it did before I had the security issue.
Any ideas on how to troubleshoot this issue?
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5 months 3 weeks ago
Suddenly getting: Joomdle Web Services - Received empty response from Moodle #6
It is probably related to the same SSL issue...are you using redirect-less SSO? If so, you can try disabling that, and see if the redirect-based SSO works...
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5 months 3 weeks ago
Topic Author
Suddenly getting: Joomdle Web Services - Received empty response from Moodle #7
I changed it to redirect-based SSO (turned off redirect-less SSO) and and unfortunately it still does not work. I changed this both in joomla and moodle.
The logout works perfectly. If I login to joomla and then login to Moodle and click logout in joomla I will be logged out of both.
Web services has a green check.
I do believe the SSL has been setup correctly and I can't find any errors anywhere relating to this.
Do you know of anything else I can look at or try to get the login process working again?
The logout works perfectly. If I login to joomla and then login to Moodle and click logout in joomla I will be logged out of both.
Web services has a green check.
I do believe the SSL has been setup correctly and I can't find any errors anywhere relating to this.
Do you know of anything else I can look at or try to get the login process working again?
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5 months 3 weeks ago
Suddenly getting: Joomdle Web Services - Received empty response from Moodle #8
That is strange, usually SSO with redirect works fine with system check all green. Redirect-less SSO may have other issues, but I don't know why normal SSO is not working for you...
You said you had not make any changes, so it is probably not related, but just in case, you can check this:
www.joomdle.com/wiki/Category:FAQ#Why_do...king_on_SSO_links.3F k
If that does not help, the only thing you can do is try to debug the code if you have the knowledge.... otherwise you can write to antonio at joomdle for professional support.
You said you had not make any changes, so it is probably not related, but just in case, you can check this:
www.joomdle.com/wiki/Category:FAQ#Why_do...king_on_SSO_links.3F k
If that does not help, the only thing you can do is try to debug the code if you have the knowledge.... otherwise you can write to antonio at joomdle for professional support.
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