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Blank screen is all I get

  • Emma13
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15 years 9 months ago - 15 years 8 months ago #1 by Emma13
Blank screen is all I get was created by Emma13
I installed the latest version. Plugin installed and activated. Using the component in the menu I only get a white screen. You can find Joomla under busdienst.org and Moodle under ls.busdienst.org/moodle

Any suggestions?
Last edit: 15 years 8 months ago by Emma13.

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15 years 9 months ago #2 by Antonio Durán
Replied by Antonio Durán on topic Re: Blank screen is all I get
Hi. I can't see any joomdle links in your site. Can you point me to them?

Also, I think the easier way to start testing is with the joomdle_courses module, as its code is very small.
If you can, try installling and activating the modukle and we can start debugging from there.

Antonio

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15 years 9 months ago #3 by Emma13
Replied by Emma13 on topic Re: Blank screen is all I get
Installing the modul is no problem, activating the modul is no problem, but: as soon as the modul is activated you can not reach the whole page.

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15 years 9 months ago #4 by Antonio Durán
Replied by Antonio Durán on topic Re: Blank screen is all I get
Ok. That usually means that some error is halting the loading.

Best chance would be xml-rpc functions. Please, check your php info page in joomla and see if you have the xml-rpc block.

Antonio

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15 years 9 months ago #5 by Emma13
Replied by Emma13 on topic Re: Blank screen is all I get
Searching for xlmrpc I only can find: see attachement
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15 years 9 months ago #6 by Antonio Durán
Replied by Antonio Durán on topic Re: Blank screen is all I get
Hi. Then that is the problem: you don't have XML-RPC for PHP installed /activated.

You should ask your hosting provider to enable it for you.

Antonio

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15 years 9 months ago #7 by Emma13
Replied by Emma13 on topic Re: Blank screen is all I get
Thanks, I asked for that last year and he said he did. I reopen the ticket. I will be online again when the package will work.

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15 years 8 months ago #8 by Emma13
Replied by Emma13 on topic Re: Blank screen is all I get
OK. The provider thinks he has activated the php xml-rpc functions, but I can't see them in Joomla. Could you tell the file names of the xml-rpc function so the provider can check that the needed files are really on site?

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15 years 8 months ago #9 by Antonio Durán
Replied by Antonio Durán on topic Re: Blank screen is all I get
It is not about files directly. You have to have a XML-RPC block in php info, which means the XML-RPC extension is installed.
Your provider has to install that extension, files involved are platform specific.

Antonio

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