Can't access Users tab in Joomdle Component in Joomla 1.5

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13 years 1 week ago #1 by Shane
I don't know how to even approach fixing this problem. When I click on the Users tab, the page shows up blank with the following showing in the url bar: woootug.com/administrator/index.php?opti...m_joomdle&view=users (woootug not the real name).

Can someone please help me?

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13 years 1 week ago #2 by Chris
Does everything else work? Is your system health check ok? What version of Joomdle, Joomla and Moodle?

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13 years 1 week ago #3 by Shane
Yes, everything else works. Its just the 'Users, Mappings and Profile Types' tabs that turn up a blank page when I click on them. The system check passes everything, they are all green. I am using Joomla version 1.5 with Moodle version 1.9.19 and Joomdle version R0.9.

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13 years 1 week ago #4 by Antonio Durán
Check server logs to try to find the error: blank page usually means a PHP error.

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13 years 6 days ago #5 by Shane
Thanks for responding Antonio. There were no errors found in the log files.

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13 years 6 days ago #6 by Antonio Durán
Do you have many users? Does it take long to show the blank page? Maybe it's a timeout problem, although that should appear on the logs.

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