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Can't access Users tab in Joomdle Component in Joomla 1.5
- Shane
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13 years 1 week ago #1
by Shane
Can't access Users tab in Joomdle Component in Joomla 1.5 was created by Shane
I don't know how to even approach fixing this problem. When I click on the Users tab, the page shows up blank with the following showing in the url bar:
woootug.com/administrator/index.php?opti...m_joomdle&view=users
(woootug not the real name).
Can someone please help me?
Can someone please help me?
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- Chris
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13 years 1 week ago #2
by Chris
Replied by Chris on topic Can't access Users tab in Joomdle Component in Joomla 1.5
Does everything else work? Is your system health check ok? What version of Joomdle, Joomla and Moodle?
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- Shane
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13 years 1 week ago #3
by Shane
Replied by Shane on topic Can't access Users tab in Joomdle Component in Joomla 1.5
Yes, everything else works. Its just the 'Users, Mappings and Profile Types' tabs that turn up a blank page when I click on them. The system check passes everything, they are all green. I am using Joomla version 1.5 with Moodle version 1.9.19 and Joomdle version R0.9.
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- Antonio Durán
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13 years 1 week ago #4
by Antonio Durán
Replied by Antonio Durán on topic Can't access Users tab in Joomdle Component in Joomla 1.5
Check server logs to try to find the error: blank page usually means a PHP error.
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13 years 6 days ago #5
by Shane
Replied by Shane on topic Can't access Users tab in Joomdle Component in Joomla 1.5
Thanks for responding Antonio. There were no errors found in the log files.
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- Antonio Durán
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13 years 6 days ago #6
by Antonio Durán
Replied by Antonio Durán on topic Can't access Users tab in Joomdle Component in Joomla 1.5
Do you have many users? Does it take long to show the blank page? Maybe it's a timeout problem, although that should appear on the logs.
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