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Social Extensions Integration
MySQL error using Joomdle CbSubs Plugin
3 years 2 months ago
3 years 2 months ago by 3by400, Inc..
Topic Author
MySQL error using Joomdle CbSubs Plugin #1
When we subscribe a user to the CBSubs plan, from both the backend or frontend, we receive an error that says:
0 Could not connect to MySQL server.
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3 years 2 months ago
MySQL error using Joomdle CbSubs Plugin #2
Hi.
Which Cb Subs version are you using? Can you email it to antonio at joomdle so I can test please?
Which Cb Subs version are you using? Can you email it to antonio at joomdle so I can test please?
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3 years 2 months ago
Topic Author
MySQL error using Joomdle CbSubs Plugin #3
We're using CB Paid Subscriptions version 4.5.3+build.2022.02.01.10.46.06.27f67b177
I've emailed you the package.
I've emailed you the package.
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3 years 2 months ago
MySQL error using Joomdle CbSubs Plugin #4
Thank you. I tested locally and could not replicate the problem.
Are you sure the error is coming from Joomdle? Please try disabling any other integrations in the plan and test only with the Joomdle one enabled, to try to confirm.
Are you sure the error is coming from Joomdle? Please try disabling any other integrations in the plan and test only with the Joomdle one enabled, to try to confirm.
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3 years 2 months ago
Topic Author
MySQL error using Joomdle CbSubs Plugin #5
Yes, the error only occurs on the specific plan with Joomdle in use, and when we disable the Joomdle course assignment the plan the error doesn't occur. I think all other CB Subs plugins are CB-developed. I'm attaching a screenshot of our other CB Subs plugins.
Users are being synced to Moodle as expected via CB, so the mysql connection error is specific to Joomdle in CB Subs.
Users are being synced to Moodle as expected via CB, so the mysql connection error is specific to Joomdle in CB Subs.
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3 years 2 months ago
Topic Author
MySQL error using Joomdle CbSubs Plugin #6
Also, on the plan edit screen we're shown this message in a red warning:
"The CBSubs integration plugin 'CBSubs Joomdle' is for another CBSubs version 4.3.0."
"The CBSubs integration plugin 'CBSubs Joomdle' is for another CBSubs version 4.3.0."
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3 years 2 months ago
Topic Author
MySQL error using Joomdle CbSubs Plugin #7
I think I've found the issue and corrected it, and then the subscription to the CB Subs plan successfully enrolled me in the Moodle course.
The CBSubs SQL Action tab had an "external" radio option checked, so I guess that was causing it to try and connect to empty server settings.
The CBSubs SQL Action tab had an "external" radio option checked, so I guess that was causing it to try and connect to empty server settings.
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3 years 2 months ago
MySQL error using Joomdle CbSubs Plugin #8
Great to know that you fixed the issue, thanks for the letting us know the solution.
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