Shop / e-Commerce Integration

Confirm issue

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10 years 2 months ago #1 by WIDE Services EL800462036
Confirm issue was created by WIDE Services EL800462036
Hi again.

I have set a credit card system with greek banks and it works fine. But the order get auto confirm and the user doesn't auto enroll to course.

When I change the state to none and then I change to confirmed the user get in the course.

Any idea why this happening?

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10 years 2 months ago #2 by Antonio Durán
Replied by Antonio Durán on topic Confirm issue
What e-commerce extension are you using?

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10 years 2 months ago #3 by WIDE Services EL800462036
Replied by WIDE Services EL800462036 on topic Confirm issue
Hi!

I use Hikashop

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10 years 2 months ago #4 by Antonio Durán
Replied by Antonio Durán on topic Confirm issue
> I have set a credit card system with greek banks

Which is the payment plugin you use for this? Is it a custom one?

If enrolment works fine on manual order confirmation, but not on automatic one, problem might be that payment plugin is not triggering the needed events.

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10 years 2 months ago #5 by WIDE Services EL800462036
Replied by WIDE Services EL800462036 on topic Confirm issue
The plugin is www.webit.bz/hikashop-eurobank-with-instalments-p-209.html

When I confirm manually Joomdle enroll user to moodle

When the confirm state is set automate joomdle must do the same thing.

The payment plugin is irrelevant to the moodle. The states of eshop and the behavior with moodle have to do with Joomdle

Am I missing something?

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10 years 2 months ago #6 by Antonio Durán
Replied by Antonio Durán on topic Confirm issue
> The payment plugin is irrelevant to the moodle.

I think it depends. I will need to chek it to be sure. Can I use the credentials you sent me before?

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10 years 2 months ago #7 by WIDE Services EL800462036
Replied by WIDE Services EL800462036 on topic Confirm issue
Yes!

Please do it

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10 years 2 months ago #8 by Antonio Durán
Replied by Antonio Durán on topic Confirm issue
I did some testing, and the onAfterOrderUpdate event is not being triggered when paying with card.

I checked it, but that plugin is crypted using ioncube, so it cannot be debugged.

You will need to contact developers and explain them the problem: with all the other plugins, the onAfterOrderUpdate event is triggered when payment is done, but with this plugin that is not happening. I don't know why because as I said, I cannot see the code.

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