Shop / e-Commerce Integration

Courses still accessible after subscription expire

  • Fred Wong
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5 years 7 months ago #1 by Fred Wong
Courses still accessible after subscription expire was created by Fred Wong
Hi,

I'm still able to access the courses which are included in subscription, when the subscription expire it should show no courses assign but able to access all the courses. can you please let me know what's the issue here or i am missing some plugin or else.

Thanks

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5 years 7 months ago #2 by Antonio Durán
Replied by Antonio Durán on topic Courses still accessible after subscription expire
Hi.

What software are you using for subscriptions?

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  • Fred Wong
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5 years 7 months ago #3 by Fred Wong
Replied by Fred Wong on topic Courses still accessible after subscription expire
I;m using Hikka subscription for subscription

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5 years 7 months ago #4 by Antonio Durán
Replied by Antonio Durán on topic Courses still accessible after subscription expire
Please try this to see if it is working. In the backend:
- Set subscription to Active, save
- Set subscription to Expired

Then check if you still have access to the courses. They should not show in "my courses" any more.

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  • Fred Wong
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5 years 7 months ago - 5 years 7 months ago #5 by Fred Wong
Replied by Fred Wong on topic Courses still accessible after subscription expire
I have checked this in backend it is working fine.

When subscription is set to expire there is no course available.
Last edit: 5 years 7 months ago by Fred Wong.

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5 years 7 months ago #6 by Antonio Durán
Replied by Antonio Durán on topic Courses still accessible after subscription expire
Thanks for the info.

I have not tested this with "normal expiration", and now that I am trying, I am having a hard time finding out what I have to do.
So, some questions for you to see if you can help me:
- What Hikashop version are you using?
- Did you set a cron job?

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5 years 7 months ago - 5 years 7 months ago #7 by Fred Wong
Replied by Fred Wong on topic Courses still accessible after subscription expire
Hi

I'm using latest version of HikaShop i.e HikaShop Starter: 4.4.0.

No i have'nt set any cron job yet, why do we need a cron job here?
Last edit: 5 years 7 months ago by Fred Wong.

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5 years 7 months ago #8 by Antonio Durán
Replied by Antonio Durán on topic Courses still accessible after subscription expire
Thanks for the info, and sorry for the confussion, I am still learning how Hikaserial works.
Jut now I am doing some debugging, and I hope to have some info for you soon.

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  • Fred Wong
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5 years 7 months ago #9 by Fred Wong
Replied by Fred Wong on topic Courses still accessible after subscription expire
Thanks, when can i expect some resolution for this issue. For the time being can you please let me know what's the issue so that i can also do some debugging may be i can help you in resolving this.

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5 years 7 months ago #10 by Antonio Durán
Replied by Antonio Durán on topic Courses still accessible after subscription expire
We just released a new package, that hopefully fixes the issue. At least it does for me in my local testing.

Please download the new version and test, and let us know how it goes.

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