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Shop / e-Commerce Integration
Courses still accessible after subscription expire
3 years 4 months ago
Topic Author
Courses still accessible after subscription expire #1
Hi,
I'm still able to access the courses which are included in subscription, when the subscription expire it should show no courses assign but able to access all the courses. can you please let me know what's the issue here or i am missing some plugin or else.
Thanks
I'm still able to access the courses which are included in subscription, when the subscription expire it should show no courses assign but able to access all the courses. can you please let me know what's the issue here or i am missing some plugin or else.
Thanks
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3 years 4 months ago
Courses still accessible after subscription expire #2
Hi.
What software are you using for subscriptions?
What software are you using for subscriptions?
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3 years 4 months ago
Topic Author
Courses still accessible after subscription expire #3
I;m using Hikka subscription for subscription
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3 years 4 months ago
Courses still accessible after subscription expire #4
Please try this to see if it is working. In the backend:
- Set subscription to Active, save
- Set subscription to Expired
Then check if you still have access to the courses. They should not show in "my courses" any more.
- Set subscription to Active, save
- Set subscription to Expired
Then check if you still have access to the courses. They should not show in "my courses" any more.
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3 years 4 months ago
3 years 4 months ago by Fred Wong.
Topic Author
Courses still accessible after subscription expire #5
I have checked this in backend it is working fine.
When subscription is set to expire there is no course available.
When subscription is set to expire there is no course available.
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3 years 4 months ago
Courses still accessible after subscription expire #6
Thanks for the info.
I have not tested this with "normal expiration", and now that I am trying, I am having a hard time finding out what I have to do.
So, some questions for you to see if you can help me:
- What Hikashop version are you using?
- Did you set a cron job?
I have not tested this with "normal expiration", and now that I am trying, I am having a hard time finding out what I have to do.
So, some questions for you to see if you can help me:
- What Hikashop version are you using?
- Did you set a cron job?
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3 years 4 months ago
3 years 4 months ago by Fred Wong.
Topic Author
Courses still accessible after subscription expire #7
Hi
I'm using latest version of HikaShop i.e HikaShop Starter: 4.4.0.
No i have'nt set any cron job yet, why do we need a cron job here?
I'm using latest version of HikaShop i.e HikaShop Starter: 4.4.0.
No i have'nt set any cron job yet, why do we need a cron job here?
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3 years 4 months ago
Courses still accessible after subscription expire #8
Thanks for the info, and sorry for the confussion, I am still learning how Hikaserial works.
Jut now I am doing some debugging, and I hope to have some info for you soon.
Jut now I am doing some debugging, and I hope to have some info for you soon.
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3 years 4 months ago
Topic Author
Courses still accessible after subscription expire #9
Thanks, when can i expect some resolution for this issue. For the time being can you please let me know what's the issue so that i can also do some debugging may be i can help you in resolving this.
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3 years 4 months ago
Courses still accessible after subscription expire #10
We just released a new package, that hopefully fixes the issue. At least it does for me in my local testing.
Please download the new version and test, and let us know how it goes.
Please download the new version and test, and let us know how it goes.
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