[Solved] Users not created correctly in Moodle

I have a basic knowledge of php and programming in general so you will need to be a bit more specific.
what is a sniffer is it a debugging program I would need to download and if so were.
which file would I need to edit to print the reply and what would that command look like

Forget about the sniffer if you never used one.

You can just add a print_r to see the reply.
Edit administrator/components/com_joomdle/helpers/content.php function check_joomdle_system ()
After this line: Add:

HI

I have added the code to the content.php as instructed.
Where can I view the error response.

In system check page.

Hi

Sorry I missed it it was half behind the side bar. what does this mean

That means reply from Joomla was not valid XML, so "test_data" comes empty.

It could be that reply is empty (most probably), or that it has errors.
If you have admin tools installed, or any other security add-on in Joomla, you could try disabling it to see if that helps.

It is a fresh install of Joomla and currently the only things I have added is Gantry framework and template, Hikashop and Joomdle but I will see if I can find security addons that I can disable.

It could be that reply is empty (most probably), or that it has errors.

what could cause the reply to be empty

Aside from security extensions, it could be something in your server configuration, preventing comunnication.

Would my hosting provider need to make these changes and if so what are they needing to change in the settings.

I don't know. This is different in each hosting, so I cannot tell you what to change from here.

If you have Joomla and Moodle on the same domain, I would bet it is not a server configuration probkem, as communication from Joomla to Moodle is ok.
I would think it is more related to Joomla itself, but you say it is a new install, so I don't know what could cause the problem.