× Shop / e-Commerce Integration

Hikashop not adding course group to cart for checkout.

3 months 1 week ago
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Wrina Iamwe
Posts: 22
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Hikashop not adding course group to cart for checkout. #1
Hello,
Hikashop adds all products to the cart except Moodle course groups - even the moodle courses without groups are added to the cart.

Group Characteristic Format
8: March 2021
9: June 2021
10: September 2021
...

I would appreciate your assistance.
Thank you,
Wrina

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3 months 1 week ago
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Antonio Durán's Avatar
Antonio Durán
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Hikashop not adding course group to cart for checkout. #2
Hi.

I am not sure if I understand you: you mean that when you click "add to cart" button nothing happens? Or that you don't get enroled after checkout?

If the product is really not being added to cart, I don't think it is related to Joomdle. You could test by creating a normal product and adding the characteristics there, and then adding it to the cart.

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3 months 1 week ago
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Wrina Iamwe
Posts: 22
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Hikashop not adding course group to cart for checkout. #3
Hello Antonio,
I fixed the add to cart issue -- however, after the course is added to the cart (hikashop) and a user's payment is confirmed, the user is not enrolled in the course within the moodle site.

Everything else seems to work fine:
New users are added to Moodle from the Joomla site.
And the Joomdle Enrollment plugin within Moodle is enabled

Component Version
Joomla: 3.9.22
EasySocial: 3.2.22
Moodles: 3.10
Hikashop: Newest Version

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3 months 1 week ago
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Antonio Durán's Avatar
Antonio Durán
Posts: 7252
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Hikashop not adding course group to cart for checkout. #4
Please check this first:
www.joomdle.com/wiki/Category:FAQ#I_don...._purchasing_a_course k

Also, if you are using groups, remember to use the groups plugin for Hikashop, and disable the normal one.

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3 months 1 week ago
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Wrina Iamwe
Posts: 22
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Hikashop not adding course group to cart for checkout. #5
Antonio,
Thanks for your help! Disabling the hikashop Group Plugin helped.
The process of adding the course in moodle took some time, for the joomla/moodle system to process - about two minutes (yet a lot faster than me adding the course myslef). Thank you for creating this component!!!

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3 months 1 week ago
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Antonio Durán's Avatar
Antonio Durán
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Hikashop not adding course group to cart for checkout. #6
Glad to know it is working. But remember that if you want to use groups you'll need to disable normal plugin and enable groups one.

As for the 2 minutes: I have never seen it take that long. Maybe it is related to payment confirmation and how long it takes to mark order as confirmed in shop? To confirm, you can:
- Unerol user from course purchased
- go to backend, set order to pending state, and then back to confirmed
- now check Moodle to see if enrolment is done right away, as it should

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