Shop / e-Commerce Integration

[Solved] Users not enrolled to Courses after Purchase

  • Harrie Phillips
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11 years 1 week ago - 11 years 5 days ago #1 by Harrie Phillips
Hi
Joomla version 3.4
Virtuemart Version - 3
After purchasing the course via Virtuemart, Users are not enrolled to the course

Please advise

Thanks

Jag
Last edit: 11 years 5 days ago by Antonio Durán.
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11 years 1 week ago - 11 years 1 week ago #2 by Chris
First thing to check is that you have looked through these
www.joomdle.com/wiki/Category:FAQ#I_don...._purchasing_a_course

There are quite a few posts in here with similar issues. You may do a quick search to see if any of those help too.
Last edit: 11 years 1 week ago by Chris.
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11 years 1 week ago #3 by Harrie Phillips
Replied by Harrie Phillips on topic Users not enrolled to Courses after Purchase
I confirm, check list below done
Course is in the right category as configured in Joomdle
Manual enrolment plugin is enabled in course
Joomdle shop integration plugin (joomdlevm2, joomdlehikashop, ...) is installed and enabled
Order is being confirmed in shop
"Buy courses for children" is not enabled
I have also referred to few other forum posts , but problem remains the same

Jag
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11 years 1 week ago #4 by Harrie Phillips
Replied by Harrie Phillips on topic Users not enrolled to Courses after Purchase
However, users are enrolled to a test course created in a new course category "test" and then imported to VM shop

So not sure about the error with other category and courses

Jag
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11 years 1 week ago #5 by Antonio Durán
Replied by Antonio Durán on topic Users not enrolled to Courses after Purchase
Hi.

If enrolment is working for a course on purchase, it should work for the rest, as long as they are on the same category in VM and order is confirmed in shop.

If you cannot get it to work you can send credentials to development@joomdle.com and I will take a quick look.
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11 years 1 week ago #6 by Harrie Phillips
Replied by Harrie Phillips on topic Users not enrolled to Courses after Purchase
Website Details sent

Thanks

Jag
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11 years 5 days ago #7 by Harrie Phillips
Replied by Harrie Phillips on topic Users not enrolled to Courses after Purchase
After changing product SKU number to same as Course ID in moodle for each of the products, as per your suggestion, enrollment is happening now

Thanks

Jag
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