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Shop / e-Commerce Integration
VM 3.0.16 not enrolling purchasers into moodle
- eduardomontes
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9 years 5 months ago - 9 years 5 months ago #1
by eduardomontes
VM 3.0.16 not enrolling purchasers into moodle was created by eduardomontes
Hi, Antonio,
I am having the same problem with the following environment:
Apache/2.4.23 (Amazon) PHP/7.0.13
Moodle 3.2, Joomdle 1.0.8, Joomla 3.6.5.
Follow the link to enroll to the course:
escritoriodeprojetos.com.br/loja/curso-g...o-de-projetos-detail
The first problem is:
The course price is 0 and virtuemart is showing a alert that I have no payment method.
After it, I confirmed my order, but I didn´t receive any e-mail and I wasn´t enrolled in my course.
I had a different time zone, but I fixed it and the error persisted.
I added the standard payment method and the problem related with the payment method was fixed, and I received the e-mail, however, I wasn't enrolled in my course.
I also have Community Builder installed and configured with the last release.
Could you help me?
I am having the same problem with the following environment:
Apache/2.4.23 (Amazon) PHP/7.0.13
Moodle 3.2, Joomdle 1.0.8, Joomla 3.6.5.
Follow the link to enroll to the course:
escritoriodeprojetos.com.br/loja/curso-g...o-de-projetos-detail
The first problem is:
The course price is 0 and virtuemart is showing a alert that I have no payment method.
After it, I confirmed my order, but I didn´t receive any e-mail and I wasn´t enrolled in my course.
I had a different time zone, but I fixed it and the error persisted.
I added the standard payment method and the problem related with the payment method was fixed, and I received the e-mail, however, I wasn't enrolled in my course.
I also have Community Builder installed and configured with the last release.
Could you help me?
Last edit: 9 years 5 months ago by eduardomontes.
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- Antonio Durán
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9 years 5 months ago #2
by Antonio Durán
Replied by Antonio Durán on topic VM 3.0.16 not enrolling purchasers into moodle
Hi Eduardo.
I moved your post to its own topic, as most likely it won't be related to the other problem.
> I confirmed my order, but I didn´t receive any e-mail and I wasn´t enrolled in my course.
Please check order is in state "Confirmed" in VM backend.
Also go to the course in Moodle, and check "enroled users" section, to see if enrolment is there
I moved your post to its own topic, as most likely it won't be related to the other problem.
> I confirmed my order, but I didn´t receive any e-mail and I wasn´t enrolled in my course.
Please check order is in state "Confirmed" in VM backend.
Also go to the course in Moodle, and check "enroled users" section, to see if enrolment is there
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9 years 5 months ago - 9 years 5 months ago #3
by eduardomontes
Replied by eduardomontes on topic VM 3.0.16 not enrolling purchasers into moodle
Antonio,
The order wasn't with the status confirmed. I changed it manually, but the student is not enrolled. I checked it in the moodle environment.
I believe other important information is that my moodle and joomla isn't on the same domain and I have Community Builder installed.
Moodle is on www.gerenciamentodeprojetos.net.br/ and the joomla is on escritoriodeprojetos.com.br/loja/curso-g...o-de-projetos-detail
Could you help me?
If you want I can provide a user in both sites.
The order wasn't with the status confirmed. I changed it manually, but the student is not enrolled. I checked it in the moodle environment.
I believe other important information is that my moodle and joomla isn't on the same domain and I have Community Builder installed.
Moodle is on www.gerenciamentodeprojetos.net.br/ and the joomla is on escritoriodeprojetos.com.br/loja/curso-g...o-de-projetos-detail
Could you help me?
If you want I can provide a user in both sites.
Last edit: 9 years 5 months ago by eduardomontes.
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9 years 5 months ago #4
by eduardomontes
Replied by eduardomontes on topic VM 3.0.16 not enrolling purchasers into moodle
The problem was the "Buy courses for children" was enabled and I wasn't using it.
www.joomdle.com/wiki/Category:FAQ#I_don...._purchasing_a_course
www.joomdle.com/wiki/Category:FAQ#I_don...._purchasing_a_course
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9 years 5 months ago #5
by Antonio Durán
Replied by Antonio Durán on topic VM 3.0.16 not enrolling purchasers into moodle
Great to know that you got it working. Thanks for letting us know what the problem was.
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